Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.
We are looking for a dedicated Vending Operator with a passion for delivering WOW customer service through the efficient and effective operating of vending machines on a route of existing customers. While training is given our vending operators must be reliable, service driven and of a professional disposition with excellent communication skills.
This position will cover Reading/Wokingham and surrounding areas.
The Role - Vending Operator
- Clean and replenish coffee, snack and cold drinks machines ensuring the hygiene standards are maintained.
- Ensure machines are fully stocked and monitor to ensure no out of date products.
- Collect cash from machines when required and return to the depot.
- Record meter readings, manage stock and visits on the bespoke vending software.
- The delivery of exceptional customer service by carrying out a broad range of maintenance tasks, making sure all equipment is left in a good working order, with customers briefed on the issue.
- Execute corrective, predictive and preventative maintenance procedures to ensure a high level of machine utilisation.
- To complete maintenance as required, ensuring customers are briefed on system use prior to leaving site.
- Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Complete stock takes of vehicles monthly and carry out daily vehicle checks.
- Carry out minor fixes where possible and report other jobs to customer services.
- Comply with onsite procedures and company health and safety procedures, bringing any risks to the attention of company management.
What You Will Need In The Role Of Vending Operator
- Positive can-do attitude
- Excellent communication skills
- Full /clean driving licence
- Experience not essential but desirable, full training will be provided
- Previous driving/cleaning experience is desirable.
What You Will Learn & What Liquidline Can Offer You
Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:
- 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
- Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
- Candidate Referral Program: Help grow our team and earn rewards
- Company Bonus Scheme: Celebrate success with us.
- Enhanced Sick Pay: Supporting you when you need it most
- Enhanced Parental Leave: Comprehensive support for your family journey
- Salary Sacrifice Pension Scheme: Save for your future with ease.
- HSF Health Plan: Access affordable healthcare.
- YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
- Employee Assistance Programme: Mental health support, virtual GP services and more.
- Menopause Support via Stella App: Tailored support for this stage of life.
- Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.
Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.
We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!