Our experienced IT team maintain our networks and provide hands-on support via our in-house service desk. You will find them installing, maintaining and repairing hardware and software components. They are skilled in diagnosing tech problems and configuring systems to suit the business requirements.
Our skilled Web Developers also form part of the IT team and work to ensure that they are always ahead of the trend, improving employee experience at every opportunity and providing technical solutions to support the business needs. Day-to-day you will find them working hard to ensure that project deadlines are achieved, and functionalities are fit for purpose.
Matthew Pooley
Matt takes the lead in ensuring the systems and networks we have in place are strategically aligned with the objectives of the business. Matt lives Liquidline’s core values of innovation and smart working and has a passion for developing systems that complement and enhance the everyday lives of both our team and customers.
Matt oversees two separate facets of the IT team - our IT support team, who is responsible for the day-to-day demands of the business in terms of hardware and software, as well as our team of web and software developers, who create the online systems we use every day. This includes the websites for both our UK and Ireland businesses, as well as our internal quoting tool and our My Account Portal. The Portal in particular has been a passion project for Matt as it includes several phases of development, all designed to enhance the overall experience of our customers.
Developing and maintaining internal software systems, from product management to logistics, online stores, apps and more.
Providing support on the ground to team members - ensuring all equipment and software is fit for purpose.
Maintaining the communications network across multiple offices, as well as ensuring team members in the field are adequately connected.