The Contract Coordination team is at the heart of the business, and manages machine installs from the initial signed sales agreement to completing the necessary compliance checks and organisation of installation dates.
The team assist the Business Development team to ensure that our customers provide the necessary information to assist in smooth, ‘right first time’ machine installs. They make certain that site surveys are complete, and that we fully understand customer requirements. They work closely with other Liquidline departments, for example our Purchasing team, to make sure that machine stock and consumables are available and with Workshop and Operations to guarantee effective installation.
Our Contract Co-ordinators are project managers; handling a large number of installs at the same time so excellent project management ability is essential as well as that wow customer service and resilience to handle a large amount of pressure. It’s not for the faint hearted but incredibly rewarding being at the heart of the business.
Cheryl Watson
"Liquidline is a family feel business, where support and appreciation is at the forefront of their values”